4. When we explain the smoothies aren't ours and try to order, the worker let's us get about get about 5 words into the order before HE WALKED AWAY from us without a word to us.
3. Before we can order a worker tries to hand us smoothies. It seems as though the people before us didn't want to wait that long and just drove off.
1. Waited for a long time to get to the window to order.
We decided to try this place and are wildly underwhelmed.
2. When we get to the window we wait a full 12 minutes (we timed it) before anybody comes to take our order.
5. Another few minutes pass and another worker comes to the window to take our order. He doesn't write down our order or offer us sides. He seems agitated when we order sides and asks us to pull forward. Doesn't that reset the timer so that they don't look bad about just how long they've made us wait?
Great food and smoothies. My lunchtime choice almost daily. Download the app so you can order and pick up without the wait.
6. When we finally get our order, they forgot our sides and got my order wrong. This is why you write down the order. I didn't return it because I was beyond annoyed at that point.
Moral of the story: Don't have a drive through if you can't make a product fast enough to facilitate the throughput.
Very good...just a lil sloppy on the presentation but very tasty and satisfying over all...excellent customer service when asked to provide remedy on order.
Half price smoothies weekday before 9. This is a delicious and healthy option to regular fast food. Nice atmosphere and free WiFi.
TL;DR: Long wait, bad service, inaccurate order.
Seriously love this place. Meat alternatives and also super fresh. Careful, not all of the smoothies are healthful.
Tropical Smoothie Cafe is a US Restaurant based in Jacksonville, Florida. Tropical Smoothie Cafe is located at 7159 Philips Hwy, Jacksonville, FL 32256, USA.
Please contact with Tropical Smoothie Cafe using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Tropical Smoothie Cafe opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Restaurant in Jacksonville