I had a great experience. I travelled to Jacksonville to watch a preseason NFL football game. The room was clean, bed very comfortable, and you had a very good selection of cable channels. I think I paid extra for it, but the included dinner and free breakfast was nice as well. I will definitely come back again. P.S. For the Football fans, there are shuttles that will take you directly from the hotel to Everfield for the game.
The sad part of it all is my husband and I are Hilton Honor members and up until the hotel, I am usually very good at picking hotels as we are world travelers and I must say I am extremely disappointed in myself for picking this one. This is our last night before we go home tomorrow, I will not be sleeping in the bed as the sheets are extremity dingy looking so I will be fully clothed and spend my last night on the antiquated stained sofa
Hotel is South Central of Jacksonville. Free parking garage located right next to the hotel using your room key to access the garage. Rooms are clean, quiet and spacious. All the hotel staff have been extremely professional and friendly. Connected to the Hilton Garden inn conjoined as one building. I was on the 8th floor but the elevators are FAST and open quickly, LOVE the quickness of the elevators. Has a pool, spa, gym with weights, laundry room and food/items pantry. Free dinner Monday through Thursday and free breakfast. The ladies working the breakfast area are the friendliest people I have ever met. Just from my experience at this hotel which I've stayed at twice now, I have a positive view on Jacksonville, Florida.
My husband and I will never stay at Homewood suites again! During the 3 nights we were there other than bringing new towels and washcloths and making the bed the room was never cleaned, the carpet is old dirty looking and stained. The room, bedding and furniture is very antiquated, stained and in need of major upgrades. The front desk staff have little to no knowledge at all about places to go eat or things to do!! Breakfast could be so much better Kudos to Ms Gwen in the kitchen for giving us the only positive experience we had, she is very friendly and personable.
Good stay for one night business trip. Very friendly staff. Free breakfast and wifi. Free parking in parking garage next door. Hotel is located near train which woke me up several times during the night when blowing its horn. At checkout informed front desk clerk and she apologized and suggested next time I should ask for room in the inner side of building which would not hear train as much. Furniture in room could use some cleaning.
The staff is great. Very pleased with the rooms and personnel. The service quality is amazing. Place is very clean and well maintained. Love the views. Will definitely recommend.
Homewood Suites By Hilton Jacksonville Downtown Southbank is a US Lodging based in Jacksonville, Florida. Homewood Suites By Hilton Jacksonville Downtown Southbank is located at 1201 Kings Ave, Jacksonville, FL 32207, USA.
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