Great hotel. Modern feeling with spacious rooms. Tapestry park is a great location for centralizing your stay with a ton of activities across the street.
If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around...
I don't go to many bars, but was absolutely blown away by the bartender Frederick. His energy was very friendly and gave me step by step directions to the nearest nice restaurant. Best expierence I've had at any hotel I've been to and I'm in my early 60's. Wow.
I recently planned a party in their event space, to my surprise it was so difficult! The Catering Sales Manager, Lauren, did not provide the level of customer service required for an event coordinator or essential contract information such as their outside catering policy. I did not like the array of desserts they provided and asked if I could have an outside baker; Lauren approved. Then, she later added a $300 outside catering fee clause to my event details AFTER the contract was signed due to "miscommunication" with a previous client. I asked Lauren to remove the policy mention because it did not coincide with the initial contract I'd signed. She refused and threatened that I would not have my event as planned if I did not sign THEN she charged my card for the remaining balance WITHOUT authorization. A week before the party, I met with the Director of Sales, Mario, and expressed my displeasure with Lauren and requested another event coordinator. He agreed to be her replacement so my stress subsided due to his reassurance that everything would be better moving forward. Then, nearly a week after my event, Mario calls today for feedback and to discuss my remaining balance. He told me that Lauren forgot to charge tax. How could I have hosted the event with a remaining balance? I told him I was not giving Aloft another dime due to their error or ill-informed staff. I have an email from Lauren and a receipt stating that the remaining balance was paid in full two weeks ago. The sales and events staff and the unwritten policies they try to enforce when they discover the event is not beneficial to their bottom line are not worth your time, energy or money, RUN!!!
I don't go to many bars, but was absolutely blown away by the bartender Frederick. His energy was very friendly and gave me step by step directions to the nearest nice restaurant. Best expierence I've had at any hotel I've been to and I'm in my early 60's. Wow.
It's a three star hotel that is...a three star hotel. The rooms are super contemporary with that sort of IKEA vibe (getting more done with less space). That's fine, if you're into that. The gym and pool are decent and the lobby/bar are decent. I will say that the walls offer minimal sound insulation. Like, I heard things I should NOT have heard. The redeeming feature is the staff. At every turn, they have been fantastic and if you can deal with not-the-best-but-not-the-worst rooms, go for it.
Aloft Jacksonville Tapestry Park is a US Lodging based in Jacksonville, Florida. Aloft Jacksonville Tapestry Park is located at 4812 W Deer Lake Dr, Jacksonville, FL 32246, USA.
Please contact with Aloft Jacksonville Tapestry Park using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Aloft Jacksonville Tapestry Park opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Jacksonville