My family stayed here for 4 nights earlier this week when we had to evacuate Southwest Florida due to Hurricane Irma. Our room was spotless (and I'm a germophobe, so believe me, I checked) and comfortable, which was a huge relief after driving 6 hours with 2 young children. The cafe, which is open for breakfast and dinner, had lots of great options, including a full selection of Starbucks coffee. The location is great; close to a variety of good dining options, and easy to find, right off of the highway. The hurricane came through during our stay, and while power was lost briefly, the staff worked hard to accommodate everyone's needs. One employee in particular, Patrick, was literally working in some capacity every time we left the room. He checked us in, gave us advice about food and amenities nearby, made sandwiches and put out water in the lobby for guests while the hurricane came through, even left the front desk to cook a pizza for us with the cafe closed by the hurricane! And always with a great attitude. We felt comfortable and safe at a time that it was needed most. Highly recommend.
I headed up to Courtyard by Marriott to stop by the bar. The hotel lobby / bar area was clean and well kept. The attendant welcomed me as I entered. The bistro employee was knowledgeable in the drinks I asked for and made a pretty tasty burger to go with it. I will definitely return there!
Check in took far too long. I use the Marriott app for mobile check in. I checked in at 6:30 am via the app, arrived at 6 pm and key wasn't ready. Was not greeted as a gold elite guest. Was not offered free marketplace item vs. points. Entered my room and it was like a refrigerator. Had to turn on the heat and go outside to warm up. Went to plug in my phone charger to find there are NO USB charging outlets. Came back from dinner to watch the rest of the Cubs playoff game and the don't have the channel in their TV service. TV service sucks and no channel listing in room. Not even complimentary coffee. The only reason I gave it 3 stars instead on 2 is that it is a clean comfortable hotel. They just need to join the century.
Nice place, very friendly staff. Good quiet area, but not walking distance from any restaurants.
We have had too stay here twice within two weeks due to my surgery. The staff is amazing!! Patrick and Susan @ the front desk go way above the definition of excellent customer service. They really do treat you like family. Vanessa in housekeeping was very sweet in helping us find my notebook that has all of my medical records in it. She was very helpful and did a great job with our room. I recommend this hotel to anyone, but more so to those who has family next store in the hospital they have away of bringing a smile to your face in the midst of trying times!
Courtyard By Marriott Jacksonville Flagler Center is a US Lodging based in Jacksonville, Florida. Courtyard By Marriott Jacksonville Flagler Center is located at 14402 Old St Augustine Rd, Jacksonville, FL 32258, USA.
Please contact with Courtyard By Marriott Jacksonville Flagler Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Courtyard By Marriott Jacksonville Flagler Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Jacksonville