6
9857 Old St Augustine Rd #1, Jacksonville, FL 32257, USA
Jacksonville, Florida 32257
+1 904-861-1900

Went in for urgent care, worse experience ever!

I had a horrible sinus infection and was in the worst pain I'd ever been in my life. I'd never had one before, but knew I needed antibiotics. I called around 9am to get in there same day. The woman told me to come at 2pm, because that is the open walk in time, and if I'm early, I'd be first to be seen at 2pm. I was there at 1:30pm, and now a different woman told me the Dr. was at lunch, and I had to wait until 3pm to be seen. After waiting in a great deal of pain, finally the Dr. saw me at 4:30pm. They scheduled me with a follow up appointment, which I didn't think was necessary, but I did so because I didn't have time to argue. I called this morning (6 hours before the follow up appt) to cancel, and of course, they will be charging me $30 because they have a 24 hour cancellation policy. Its Monday, give me a break. The only reason I came here was because it was at the top of the list of preferred Doctors in my network for my insurance. In my opinion, it needs to be at the bottom of the list. One of the worst experiences I've had with a Doctor's office. DO NOT COME HERE!!!

I went here because my regular Dr was booked. I had sinus blockage and pain and extreme cough. I saw Grace ARNP and she was horrible. She gave me nothing to help me get better. So, after wasting 66.49 I had to see my regular Dr 2 days later, as my sickness became worse. As it turns out I have a Upper respiratory infection and sinus infection. I will never go back to these clowns. Beware!

Horrible staff, medical assistant worthless! Worse attitude ever!

This place deserves NO STARS!!! If you care about your employees, you will not send them here. We had an emergency with an employee and sent over paper work ahead to try and expedite They made us wait although there were no other patients and then took 1 1/2 hours for the doctor to actually come in and tell us we needed to go the emergency room. Seriously!!!!

Ineffective and unresponsive staff. Have been trying for almost a month to get an insurance override for one of my meds and staff won't return calls or get the insurance handled. After repeated calls and nothing back, my prescription was refilled - for full price - no insurance. Zero stars.

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The Doctors Center — Hospital in Jacksonville

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The Doctors Center

Hospital at 9857 Old St Augustine Rd #1, Jacksonville, FL 32257, USA. Here you will find detailed information about The Doctors Center: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 6:00 PM
  • Tuesday
    8:00 AM – 6:00 PM
  • Wednesday
    8:00 AM – 6:00 PM
  • Thursday
    8:00 AM – 6:00 PM
  • Friday
    8:00 AM – 6:00 PM
  • Saturday
    8:00 AM – 1:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Florida
Address:
9857 Old St Augustine Rd #1, Jacksonville, FL 32257, USA.
City:
Jacksonville
Postcode:
32257

About The Doctors Center

The Doctors Center is a US Hospital based in Jacksonville, Florida. The Doctors Center is located at 9857 Old St Augustine Rd #1, Jacksonville, FL 32257, USA.


Please contact with The Doctors Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Doctors Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about The Doctors Center

  • Jocelyn
    Added 2016.06.27
    Went in for urgent care, worse experience ever!
  • Chase
    Added 2016.01.13
    I had a horrible sinus infection and was in the worst pain I'd ever been in my life. I'd never had one before, but knew I needed antibiotics. I called around 9am to get in there same day. The woman told me to come at 2pm, because that is the open walk in time, and if I'm early, I'd be first to be seen at 2pm. I was there at 1:30pm, and now a different woman told me the Dr. was at lunch, and I had to wait until 3pm to be seen. After waiting in a great deal of pain, finally the Dr. saw me at 4:30pm. They scheduled me with a follow up appointment, which I didn't think was necessary, but I did so because I didn't have time to argue. I called this morning (6 hours before the follow up appt) to cancel, and of course, they will be charging me $30 because they have a 24 hour cancellation policy. Its Monday, give me a break. The only reason I came here was because it was at the top of the list of preferred Doctors in my network for my insurance. In my opinion, it needs to be at the bottom of the list. One of the worst experiences I've had with a Doctor's office. DO NOT COME HERE!!!
  • Patrick
    Added 2014.09.27
    I went here because my regular Dr was booked. I had sinus blockage and pain and extreme cough. I saw Grace ARNP and she was horrible. She gave me nothing to help me get better. So, after wasting 66.49 I had to see my regular Dr 2 days later, as my sickness became worse. As it turns out I have a Upper respiratory infection and sinus infection. I will never go back to these clowns. Beware!
  • Melissa
    Added 2014.04.16
    Horrible staff, medical assistant worthless! Worse attitude ever!
  • Gabriel
    Added 2013.10.13
    This place deserves NO STARS!!! If you care about your employees, you will not send them here. We had an emergency with an employee and sent over paper work ahead to try and expedite They made us wait although there were no other patients and then took 1 1/2 hours for the doctor to actually come in and tell us we needed to go the emergency room. Seriously!!!!
  • Julian
    Added 2013.05.03
    Ineffective and unresponsive staff. Have been trying for almost a month to get an insurance override for one of my meds and staff won't return calls or get the insurance handled. After repeated calls and nothing back, my prescription was refilled - for full price - no insurance. Zero stars.
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