I've been a Staples customer for at least 15 years. I now go to this location just because of the service. He is always so helpful. Devon & Carter are also terrific!
When I first arrived I was "greeted" by a manager who said "what do you need?" Anyway, I was there to print a poster for school. Not only was I not asked what I wanted it printed on, I was also not given options or prices. I was "helped" by Michelle who continuously complained that it was past the time she was suppose to be off by and that people always come all at once. It can be extremely frustrating to work longer than you expected, however, as a paying customer I do not deserve to feel bad for taking my service to this store. After the poster was printed, parts were unreadable. I mentioned this to Michelle, but she didn't seem to care as she rolled it up anyway. At the time of check out I then learn this poster that I'll have to find a way to fix is going to cost $25. I was never told a price and had heard from other students about Staples printing posters on regular paper for $3.99. After explaining that this was not what I wanted nor something I was willing to pay for, I received more attitude from Michelle. Eventually I ended up paying a little more than the $3.99 for the posters. I will NOT return here for my printing needs and will be passing the message on to my fellow students. I should not have to feel like a bother and the print center employees should be well versed in customer service as well as communicating the services provided to their customers.
Just needed to print two black and white copies, but their self serve machines were down. Devon was super helpful in getting what I need printed. Quick and easy transaction.
Printing Center
I use staples printing services often. I usually go to the one on university and they are super helpful. I get a 20x30 print and it's 3.99. I came here to get the same print size I always get- Michelle informed me they were out of that type of paper and that it would be $27 dollars. She was very rude and unprofessional. I literally drove to the other staples and they did it for 3.99. I will not return to this location.
The assistant manager, Jeorge, is terrific!
What a blessing, Devon is at this location. Needed a last minute print job for an important meeting and this location delivered, when another Staples closer to me would not. I would recommend this location to anyone, anytime for everything
Staples is a US Electronics Store based in Jacksonville, Florida. Staples is located at 10261 River Marsh Dr, Jacksonville, FL 32246, USA.
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