I was stunned how rude and unprofessional this store is. I went in two weeks ago they did not have my size or color I wanted in my size so the guy talked me in to getting sent to my house for free. They did not fit right and I did not like color so I took back to store only 2 weeks later and had only tried them on, the guy told me I could not get my money back and only get an exchange. I told him I wanted to speak to manager I only wanted my money back and then he agreed to give it back. He said i had returned a pair of shoes before and it cost them money and to never come in the store avian. Really? My receipt said return with receipt in 30 days not exchange only. Awful customer service a disgrace to the new balance brand
I actually went to the St. Augustine location but I am going to check out this location today. I was recently diagnosed with plantar fasciitis. Anyone who has had this diagnosis or knows someone who has knows that it is extremely painful. I am on my feet all day everyday. Comfortable shoes are very important for caring for your feet. I bought one pair and as soon as I tried them on, they were comfortable. Within 3 days my feet were already feeling 80% better. New balance has definitely made a difference in my feet pain! I used to wear Nike but no longer will I buy those. New balance shoes are recommended by podiatrists and from my personal experience I see why!
I called ahead they had my shoes ready for me at counter. Was in and out in a flash. Recommended.
After months of spending tons of money on running shoes and having foot pain I went into new balance, stepped on the machine they have and was personally recommended a pair of shoes by Corrine. I LOVE THEM! They have solved all of my problems and are so comfortable! I have spent hundreds on "wide" shoes and none have worked but the first pair Corrine recommended were perfect. I highly recommend the store for their knowledge and willingness to help find the right shoe for you. I will be returning for sure!
We have had some really good experiences here. The staff here are friendly, some are better than others at figuring out what you need, what's best for your foot.
New Balance is a US Shoe Store based in Jacksonville, Florida. New Balance is located at 10095 Beach Blvd #500, Jacksonville, FL 32246, USA.
Please contact with New Balance using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find New Balance opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Shoe Store in Jacksonville