TRULY HORRENDOUS COMPANY TO DEAL WITH. UNETHICAL AND DECEPTIVE TRADE PRACTICES NOT TO MENTION LOUSY CUSTOMER SERVICE. THIS COMPANY ENGAGES IN INTIMIDATION TACTICS TO RETAIN BUSINESS. I WOULD GIVE IT NO STAR IF I COULD. BUYER BEWARE WITH THESE PEOPLE. DON'T SIGN ANYTHING, AND I MEAN ANYTHING. THEY ARE VERY SLICK AND UNDERHANDED!!! I HAD TO REPORT THEM TO THE BBB AND ATTORNEY GENERAL AS ADVISED BY MY ATTORNEY!!! I HOPE TO SPARE OTHERS WHAT I'VE BEEN THROUGH. DEALING WITH THESE HORRIBLE PEOPLE WILL COST YOU THOUSANDS!!!
This company is absolutely the worst! This company knocked on our door to give us a "free estimate". The sales representative said he would contact our insurance company and get back with us. No follow up was made. 3 months later we receive a notice that we breached a contract and now we owe the 2,000. I have reached out their offices multiple times with no return phone calls. I have already contacted the attorney generals office with this issue. I would not recommend them to anyone!!!!
I would give them a ZERO if I could. HORRIBLE!!! Agree with last review. Same issue. High pressure sales tactic. Agreed to have them repair our roof and had nothing but UNPROFESSIONAL behavior, no return calls or attempts to resolve issues and we received a breach of contract.
Iam currently seeking remedies for legal action.
I am not one to always write reviews unless I feel passionate about something. I am learning what a shady company Rogero and Williams is. A little less than two yeas ago, a number of homes in my neighborhood were getting roof replacements. Rogero came knocking on our door and convinced us we should replace our roof too. After our roof was replaced in April 2016, we came upon hurricane season and Matthew whipped through the city. We evacuated since we live the beach and came home to staining on our ceiling at the vault and a watermark following down the vault and to a vent. We called Rogero and they were very responsive and came out within a week or so. The stood on top of the roof with a hose pouring water onto it and couldn't get any water to leak into the house again. They determined it must have blown in from the vents. I didn't want to accept this as an answer because water doesn't travel uphill but I figured we'd keep an eye on it. No one came to repair the ceiling although I feel like they should have considering we never had issues until they replaced the roof. Fast forward to this year with Hurricane Irma. We once again evacuated. This time, I came home to a new roof leaking in the hallway, which seeped into my linen closet. The entire door frame is swollen and we can no longer shut the linen door due to the volume of water that is probably building mold behind my walls. We called once again and they came out fairly quickly. The gentleman went on the roof and noted a piece a trim had come off around the chimney, which was probably originally loosened when they replaced the roof. He felt confident that that was where the water entered. He was kind enough the trim back up and seal it . We also pointed out the staining from the other roof leak. He immediately noticed that the vent was never sealed on the roof. This was shocking as how did the other people they sent out not notice this in October 2016? Then, we had a rainstorm and guess what, the water started to steadily drip into my linen closet again. It was a few inches when it was all said and done. We called Rogero again, they sent a gentleman out last week. He was very argumentative with my husband, had a bad attitude and also decided to pee on the side of our house. We called to complain and shocking we haven't heard back. We now have specs of mold growing on our ceiling, which is next to my daughter's room as well as in the linen closet. These guys are too busy trying to take advantage of new clients instead of making their wrongs right. We own another home that had a roof replacement and we have had NO issues there! Do your homework but don't use these crooks! Several of my neighbors have had issues with their roofs, some are dealing with what we're dealing with.
If they do this to their own, do you even have a chance?
I had worked for this company and they stopped paying me when they owed me $65,000.
Rogero Williams Roofing Contractors Inc is a US Roofing Contractor based in Jacksonville, Florida. Rogero Williams Roofing Contractors Inc is located at 3415 Kori Rd, Jacksonville, FL 32257, USA.
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