I HAVE ALWAYS HAD A GREAT EXPERIENCE WITH HUNAN WOK, THE FOOD IS ALWAYS FRESH AND THE SERVICE IS ALWAYS GREAT.........
I spoke to the young lady on the phone when placing my to go order, she was the NICEST person I’ve ever spoken to. Then when I went to pick it up, the experience was just as great. I am not the biggest fan of Chinese food, but they have changed my mind. I am IN LOVE with this place and you all should save this place as your favorite restaurant too!!!
So I got my food delivered. They guy comes here and my brother signs the receipt. I tell my brother to put a tip it out a line through the tip line. They delivery guy acts like he doesn't want to give us the receipt back. We know what y'all do if we don't mark out the tip line. So he started smiling I'm like no give me that back. We're eating our food and it's disgusting. Taste like the wok was not clean (soap or metal taste). Then I called and they telling me I can't get a refund. No where in this menu does it say no refund or did they tell me that when I placed my order. She then proceeded to hang up on me and is not answering no calls and I called from different numbers. But hey that's her losing business. This is by far the worst experience I have recieved coming from out of town. DO NOT EAT HERE.
Will make you order $20 worth of food to drive less then 5 miles down the road. Rip Off!
We live 2 miles from Hunan Wok. Being new to jax, we decided to go there for the first time to save on gas and dine in. While the people were nice, the food was absolutely plain! Completely flavorless! Tonight my girlfriend decided to accidentally order from them again, for delivery. It took them 45 minutes! Our food wasn't even that warm and ding ding flavorless yet again. Here's the kicker, one of the spring rolls which weren't even crisp had a meat grisle in it that my gf accidentally had a decent nibble of before spitting up her whole bite. I would never eat here nor recommend it for you to try! I took the food so you can have the 20 bucks but I don't care to get it back because that service will close itself in due time
Hunan Wok is a US Meal Delivery based in Jacksonville, Florida. Hunan Wok is located at 5800 Beach Blvd #108, Jacksonville, FL 32207, USA.
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