The reason for 4 instead of 5 stars is the above ignoring part (imagine not even being greeted for your first 15 minutes in the store), and they as a store are terrible about calling customers back when they say they will (special order quote, product in, repair or cleaning ready for pick up, etc.).
Upon returning home I realized that I was not made aware of a particular Pandora offer. I called the store, they apologized and confirmed they would most definitely honor it. I returned yesterday and the staff was quick to take care of my request. Special kuddos to Rayce who although was on his first day at the job couldn't have been nicer and helpful.
I've worked with Rebecca throughout our whole ring buying process, from walking in the door having no idea what my engagement ring style was to receiving both our rings. She's been great about listening to us and our needs.
Very pleasant experience. Went on Saturday after Thanksgiving to purchase a Pandora bracelet and charm for a birthday present. The store was very busy and an associate very helpful, offered to assist with my purchase.
These five stars go to you, Josephine! She was so sweet and helpful even when I walked in minutes before close. She was literally about to lock the doors but saw me and smiled. Thanks for your great customer service. :)
The associates in the store are adamant about seeing a customer through their entire visit, which can really help your personalized shopping experience, but if you come in when they're busy, keep that in mind when you get ignored until other customers leave, and they never seem to have enough associates.
I love jered they are always so helpful when I go in !! Def recommend to friends and family !!! They also have wonderful prices
Broke my watch. Tried to send me out of the store, telling me "sorry, we can't fix it." When I got upset, the self-important manager Donna rolled her eyes. Said she couldn't help. I called corporate. They apologized, and let me know that she wasn't very nice to them either. How do you justify breaking my watch and then being an add about it? Why does Donna even work there?
Jared The Galleria Of Jewelry is a US Jewelry Store based in Jacksonville, Florida. Jared The Galleria Of Jewelry is located at 4647 Town Center Pkwy, Jacksonville, FL 32246, USA.
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