9
4320 Deerwood Lake Pkwy #109, Jacksonville, FL 32216, USA
Jacksonville, Florida 32216
+1 904-565-7722

Worst experience with aaa have been waiting over 9 yes 9 hours for my car to be towed. In all my 11 years with them, this is how they treat a long term customer.

AAA FLORIDA. We needed a tow and they wanted to charge $32.00. Their services only cover 3 miles. And you pay and additional$4.00 a mile. Customer service? unacceptable rude, you get transferred numerous times and no one gives you or helps you with your issues. Am thinking is not worth having. AAA NEW MEXICO STILL #1

From 8 :00 pm till 12 :20 am no one shows up .call for towing,talks to 3 representatives including a manager or a supervisor, talking promising,no one showed my car was on a high way exit

My car quit on the ramp while exiting to a rest area on I-95. Because of barriers I could not get completely off the pavement. I spent 30 minutes actually on the phone with AAA and it took them 1.5 hour to get someone there. I was in an extremely dangerous situation as I could not get out of my car due to the high speed of semi-trucks and cars exiting the interstate to access the rest area. I no longer have any faith in AAA for roadside assistance. I'll use my Geico roadside assistance which is included with my full coverage insurance. GTH, AAA.

Finally I called ASAP towing it took ASAP 35 Minits to move my car

Ended up cancelling tow and had to pay a towing company to do the job. I would never use or recommend aaa to anyone. Cancel your account now and save your money

Very dangerous area high speed cars

Called around 1530hrs was informed John's towing would arrive to assist me,1841hrs still waiting on the corner. Called AAA the customer service rep.

she doesn't seem to care.

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Aaa Jacksonville — Insurance Agency in Jacksonville

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Aaa Jacksonville

Insurance Agency at 4320 Deerwood Lake Pkwy #109, Jacksonville, FL 32216, USA. Here you will find detailed information about Aaa Jacksonville: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:30 AM – 5:30 PM
  • Tuesday
    8:30 AM – 5:30 PM
  • Wednesday
    8:30 AM – 5:30 PM
  • Thursday
    8:30 AM – 5:30 PM
  • Friday
    8:30 AM – 5:30 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

4
/
5
Based on 9 reviews

Contacts

Categories:
State:
Florida
Address:
4320 Deerwood Lake Pkwy #109, Jacksonville, FL 32216, USA.
City:
Jacksonville
Postcode:
32216

About Aaa Jacksonville

Aaa Jacksonville is a US Insurance Agency based in Jacksonville, Florida. Aaa Jacksonville is located at 4320 Deerwood Lake Pkwy #109, Jacksonville, FL 32216, USA.


Please contact with Aaa Jacksonville using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Aaa Jacksonville opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Aaa Jacksonville

  • Bailey
    Added 2015.10.13
    Worst experience with aaa have been waiting over 9 yes 9 hours for my car to be towed. In all my 11 years with them, this is how they treat a long term customer.
  • Anna
    Added 2015.08.26
    AAA FLORIDA. We needed a tow and they wanted to charge $32.00. Their services only cover 3 miles. And you pay and additional$4.00 a mile. Customer service? unacceptable rude, you get transferred numerous times and no one gives you or helps you with your issues. Am thinking is not worth having. AAA NEW MEXICO STILL #1
  • Lucas
    Added 2015.01.16
    From 8 :00 pm till 12 :20 am no one shows up .call for towing,talks to 3 representatives including a manager or a supervisor, talking promising,no one showed my car was on a high way exit
  • Dominic
    Added 2014.11.16
    My car quit on the ramp while exiting to a rest area on I-95. Because of barriers I could not get completely off the pavement. I spent 30 minutes actually on the phone with AAA and it took them 1.5 hour to get someone there. I was in an extremely dangerous situation as I could not get out of my car due to the high speed of semi-trucks and cars exiting the interstate to access the rest area. I no longer have any faith in AAA for roadside assistance. I'll use my Geico roadside assistance which is included with my full coverage insurance. GTH, AAA.
  • Brandon
    Added 2013.09.30
    Finally I called ASAP towing it took ASAP 35 Minits to move my car
  • Samuel
    Added 2013.08.15
    Ended up cancelling tow and had to pay a towing company to do the job. I would never use or recommend aaa to anyone. Cancel your account now and save your money
  • Miguel
    Added 2013.07.22
    Very dangerous area high speed cars
  • Eric
    Added 2013.06.18
    Called around 1530hrs was informed John's towing would arrive to assist me,1841hrs still waiting on the corner. Called AAA the customer service rep.
  • Kylie
    Added 2013.04.24
    she doesn't seem to care.
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