If you want your appliances quick and in a timely manner, go somewhere else. Take pictures of the current prices and take them anywhere else for price matching. I was told today; I couldn't get a stove, microwave, dishwasher and refrigerator until middle of November. Drove to Home Depot right down the street and I'll have them in 2 days minus the delivery fee that Sears charges. Don't waste your time here.
This is by far the worst customer service I have ever received from a department store and the management is worse. We purchased a Smoke Hollow Grill from Sears in July for a late present for my husband and paid for the delivery service. The grill came with deep scratches all over the lid and without a lid handle. It is now November and after multiple calls AND visits to that department, the manager of that department, and the store manager we STILL do not have a handle for this grill and have not even came close to getting this issue resolved. Terrible customer service, terrible management, and terribly rude. Will never purchase from Sears again.
Was in there today looking to buy appliances. I have always enjoyed shopping at sears until today.
Good deals on dickys and levy and sears &robuck to day got 3 pairs of pants 65 dollars ,usal cost one pair is 59 get it while the sale last. Not on b. Fridat guy said sale on pants will be for 2 weeks!
People wonder why Sears is going out of business, I'll tell you why is because of their horrendous customer service. I purchased a new Oven on Monday 11/20/2017 went in for a price match since it was reduced by $ 300 and they outright refused to price match their own sale, i called the 1800 number and they also refused to find any way to help me with the excuse that they only deal with online orders and have nothing to do with physical stores. Do yourself a favor and buy your appliances from somewhere else and let Sears die the death it deserves.
I got an email with a great coupon and decided to go take a look. This place is like a ghost town. When I went, there only seemed to be about 4 other customers in the same department. This would ordinarily make for a great shopping experience, however, I was searching for a comforter for a teenager who is in college. I didn't see anything that I thought she would enjoy. Friendly associates made great suggestions.
Sears is a US Department Store based in Jacksonville, Florida. Sears is located at 10302 Southside Blvd, Jacksonville, FL 32256, USA.
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