I'll be filing a CORPORATE Complaint tomorrow first thing.
Sherinda was excellent in rendering Customer Service today. I love couponing at J C Penney's. Large selection of items to choose from at great prices
Normally, they give the Sale equivalent, which I would have been and Ready to Pay the Difference in cost for the exchanged item. But to Rip off the customer and give Less than a 10% credit for an item that is part of their Normal line and NEVER DISCONTINUED, is Absurd.
Very upset. My sins farther for him aJensport back pack. However, it was Not the one with the computer sleeve. So, I merely went in to Exchange and Pay the Difference between the two. Although they could Tell it was ABSOLUTELY BRAND NEW WITH THE TAGS, they wanted to only give a $4.95 credit toward the Exchange for a $65.00 backpack!!!!
I would highly recommend buying a watch or any kind of jewelry here because everything is marked way down. they may be going out of business soon. They have already closed a lot of JCPenney's stores from what I have read in the news.
They had a great sale going on when I visited this location. I was very glad they didnt close all the locations here in Jacksonville and still close enough for me to drive to. The young girl that handled my purchases (Aisha) was very pleasant and went out of her way to help me. Overall my experience was great.
Lots of extremely rare sales. Recency Square Mall. Affordable. Lots of varieties of clothing
I'm livid. I have Never had this type of issue before.
Jcpenney is a US Department Store based in Jacksonville, Florida. Jcpenney is located at 9501 Arlington Expy Ste 105, Jacksonville, FL 32225, USA.
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