Horrible customer service ... I'm 5 months pregnant and decided to get my nails done and it was a disaster... I came back to get it fixed and the nail tech treated me like trash.. I played $60 for my nails and was completely disappointed..
This rating is based on my second visit to this establishment. I went for a gel fill and polish change. When I left and took a closer look, the color was applied unevenly and my nails were lumpy. That wasn't a surprise as the nail tech that helped me was constantly up and down doing multiple different things while performing my services. Also, when he was doing my nails, he also took multiple persons calls, one of which he was paying for something with his card while drilling my nails. I went back two days to get them fixed. While drilling the color off of the messy edges, I asked her if she could fix the lumps...She said it would be $23!!! She was already drilling the color off and stated it was also for the color removal. The guy that then applied the color again did a good job but because of the initial disappointment in services and then them failing to correct the job unless I REPAID them, I will never recommend their services to anyone. This ended up costing me a total of $52+$27=$79 in one week. I'm sure they won't be around much longer if this is how they handle issues.
Came here with my daughter who had a pleasant experience with nail tech Ivy.. Today she was absent so my daughter was stuck with another nail tech... The one that calls everyone"baby" which I hate. He continued to tell my daughter what he thought her nails should look like. Nevertheless she told him what she wanted and the results were nothing like she asked. Not one to make a scene we will never return because our money will be spent elsewhere.
Hank is by far the best!! I am extremely picky about my nails and he did amazing. I didn't feel rushed and he took his take to make sure everything was perfect. I will definitely start coming to him for my nails everytime.
I was going every 2 weeks to get a fill in and Gel polish for 30$ but everytime i go back they change the price .. if u get a different person.. i paid 45 $ for a fill in and Gel polish this time.. that was the last time they will do that...
Skymarks Nails And Spa is a US Spa based in Jacksonville, Florida. Skymarks Nails And Spa is located at 790 Skymarks Dr, Jacksonville, FL 32218, USA.
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