This place is not good as far as management .My husband has gotten me several gifts massages, facials,etc. and it never fells every time I come out their is ALWAYS an issue and no one seems to know how it happened or what to do. Spoke with Sam the manager November 26 and left my number for owner to call me, no one ever did .
This particular. Place will not get my business again, ever.
I truly love this place, the people are very professional, super friendly , and always they are available to give me the best information about my account or my rewards points , I never had a problem with them and is te best place to go if you want relax , i been member for the last 6 months and Im so happy with them !!
Do not sign contract with them, you will have the hardest time canceling.
Rebekah was absolutely fantastic. Easily one of the best spas in Jacksonville.
This review is about the Mandarin location. Very disappointing experience. I've attended massage school so I have a very good understanding of massage therapy. I had the advertised '60 minute" introductory massage. The actual massage was 40 minutes??? . When I scheduled the appointment I requested a therapist who can provide firm/deep massage. During what was no more than an unskilled "light pressure" massage I told the therapist that she could increase pressure. She told me that other clients had asked for the same, and she told them there's no need because she can achieve same results with less pressure - and continued using light pressure. I felt the therapist was unskilled and did not appease my request. While checking out I mentioned that the massage was very short duration. I was told that the massage is 50 minutes, not 60 minutes. When I said that the massage was not even 50 minutes, the employee just shrugged her shoulders. Overall, a disappointing experience. I will not return and suggest that others stay away. A waste of money!
Hand Stone Massage And Facial Spa is a US Beauty Salon based in Jacksonville, Florida. Hand Stone Massage And Facial Spa is located at 11111 San Jose Blvd, Jacksonville, FL 32223, USA.
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